Effective Deputy Manager (EDM) Training Course
The course includes:
- Understand the role of the supervisor
- Develop presentation skills
- Understand effective communication styles
- Identify development needs
- Appreciation of characteristics of effective motivation
- Develop thinking skills
- Strengthen assertiveness
- Enable greater decision making
- Training and development of staff
- Coaching summary
Who Should Attend?
The course is suitable for all supervisors or newly promoted assistant and deputy managers focusing on the essential skills for effective management.
Additional Information:
Other Information:
Duration : 3 days
Std. Group Size : 20
Price for Standard Group Size : £1,950.00 + VAT
Price per Additional Delegate : £49.00 + VAT
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Special Offers
We are delighted to offer 15% discount off web prices for all new bookings made before 30 November 2010, no matter how far ahead they are for.
Quote "autumn sale" when booking to receive this discount
(discount does not apply to exam fees)