Customer Care in Childcare (CCCC) Training Course
The course includes:
- What is customer care
- What is good service
- Telephone techniques
- Body language
- Giving and receiving information
- Controlling aggression
Who Should Attend?
This course is suitable for anyone who has a customer focus to the work in childcare settings.
Additional Information:
Other Information:
Duration : 6 hours
Std. Group Size : 20
Price for Standard Group Size : £650.00 + VAT
Price per Additional Delegate : £0.01 + VAT
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Special Offers
We are delighted to offer 15% discount off web prices for all new bookings made before 30 November 2010, no matter how far ahead they are for.
Quote "autumn sale" when booking to receive this discount
(discount does not apply to exam fees)